OUR PERFECT PROJECT GUARANTEE
We don’t want our clients to experience the not-so-fun part of construction or expansion projects: backorders, delays, punch lists that drag, and budget neglect. Should it take eight weeks to get replacement handles?
We get it and that’s why we have the Perfect Project Guarantee. Everyone is crazy busy, spread thin, and time flies by way too quickly, but when did it become the norm that delays and punch lists are expected within the timeline of a project?
At Trilogie, we guarantee to deliver your project on time, on budget, and with zero punch list items. Yes, it’s that simple! What happens if we don’t deliver as promised?
Timelines are important to your business and we understand that you have things planned, that depend on the completion of your space. If we miss the mark on the delivery/turnover date, you will receive a 5% discount on your entire order.
Money matters. If we look over anything on your approved proposal such as freight or fuel surcharges, tariff charges, or other usually billable items, we will take the hit. Once you’ve accepted an order, your pricing is locked in.
Zero punch list
When your project is coming to a close, the last thing we want to do is cause you any extra stress. We guarantee that any punch list item, that is not resolved before we turn over the job, becomes free. We believe that our clients deserve the very best service.
We aren’t perfect, and while we never like it, there will be times when something goes sideways. Think of this guarantee as our way of making it slightly less annoying. It is our hope that the Perfect Project Guarantee makes you feel more comfortable, knowing that we have your best interests in mind.